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Links to: 10 Thought
on CRM, Project Validation Questions,
Project Management,
Ashridge Site |
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 | 7 habits of successful people |
From Stephen Covey's Best Seller The 7 Habits Of
Highly Successful People:
1. Be proactive. You are responsible for your life.
Decide what you should do and get on with it.
2. Begin with the end in mind. Think of how you want
to be remembered at your funeral. Use this as a basis for your everyday
behavior.
3. Put first things first. Devote more time to what's
important but not necessarily urgent.
4. Think win-win. Have an abundance mentality. Seek
solutions that benefit all parties.
5. Seek first to understand, then to be understood.
Don't dive into a conversation. Listen until you truly understand the
other person.
6. Synergize. Find ways to cooperate with everyone.
Value the differences between people.
7. Sharpen the saw. Continually exercise and renew
four elements of your self: physical, mental, emotional/ social, and
spiritual.
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| The Desiderata |
Go
placidly amid the noise and the haste, and remember what peace there
may be in silence. As far as possible without surrender be on good
terms with all persons. Speak your truth quietly and clearly; and
listen to others, even to the dull and the ignorant, they too have
their story. Avoid loud and aggressive persons, they are vexations to
the spirit.
If you compare yourself with
others, you may become vain or bitter; for always there will be
greater and lesser persons than yourself. Enjoy your achievements as
well as your plans. Keep interested in your own career, however
humble; it is a real possession in the changing fortunes of time.
Exercise caution in your
business affairs, for the world is full of trickery. But let not this
blind you to what virtue there is; many persons strive for high
ideals, and everywhere life is full of heroism. Be yourself.
Especially do not feign affection. Neither be cynical about love; for
in the face of all aridity and disenchantment it is as perennial as
the grass. Take kindly the counsel of the years, gracefully
surrendering the things of youth.
Nurture strength of spirit to
shield you in sudden misfortune. But do not distress yourself with
dark imaginings. Many fears are born of fatigue and loneliness. Beyond
a wholesome discipline, be gentle with yourself. You are a child of
the universe, no less than the trees and the stars; you have a right
to be here. And whether or not it is clear to you, no doubt the
universe is unfolding as it should.
Therefore, be at peace with
God, whatever you conceive Him to be. And whatever your labors and
aspirations in the noisy confusion of life, keep peace in your soul.
With all its sham, drudgery and broken dreams; it is still a beautiful
world. Be cheerful.
Strive to be happy.
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| A Chinese Good Luck Tantra
Totem |
ONE. Give people more than they expect and do it cheerfully.
TWO. Marry a man/woman you love to talk to. As you get older, their conversational skills will be as important as any other.
THREE. Don't believe all you hear, spend all you have or sleep all you want.
FOUR. When you say, "I love you", mean it.
FIVE. When you say, "I'm sorry", look the person in the eye.
SIX. Be engaged at least six months before you get married.
SEVEN. Believe in love at first sight.
EIGHT. Never laugh at anyone's dreams. People who don't have dreams don't have much.
NINE. Love deeply and passionately. You might get hurt but it's the only way to live life completely.
TEN. In disagreements, fight fairly. Please No name-calling.
ELEVEN. Don't judge people by their relatives.
TWELVE. Talk slowly but think quickly.
THIRTEEN. When someone asks you a question you don't want to answer, smile and ask, "Why do you want to know?"
FOURTEEN. Remember that great love and great achievements involve great risk.
FIFTEEN. Say "bless you" when you hear someone sneeze.
SIXTEEN. When you lose, don't lose the lesson.SEVENTEEN. Remember the three R's: Respect for self; Respect for others; Responsibility for all your actions.
EIGHTEEN. Don't let a little dispute injure a great friendship.
NINETEEN. When you realize you've made a mistake, take immediate steps to correct it.
TWENTY. Smile when picking up the phone. The caller will hear it in your voice.
TWENTY ONE. Spend some time alone. |
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10 tips
for taking criticism:
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In business, we all have to
deal with dissatisfied people. How can you turn negatives into
positives?
*Seek feedback on projects or assignments before a potential miscommunication can occur and mistakes become a crisis. *Ask others for positive feedback where none may be offered. An example might be "What did you especially like about how I handled the project meeting?" *Keep a "Me File" with examples of work you are especially proud of, letters of appreciation and notes of congratulations you receive throughout the years. Review your Me File when you are feeling down and in need of a boost because of others' criticism. *Listen carefully to your critic to make sure you understand the criticism. *Do not automatically assume your critic is right or wrong. Take time to assess whether or not the criticism is valid before taking action. Ask questions to clarify the criticism or get specific examples of where you were wrong. *Evaluate the source of criticism and whether it was offered constructively, i.e. gives you action to consider and is future orientated, or destructively, i.e. used words such as "always, never, should" and is focused on the past. *Do not passively accept criticism or become a silent victim. You will appear to have little self confidence and may lose the respect of others and yourself. *When you have made a mistake, avoid over-apologizing or over-compensating. Instead, freely admit your errors rather than trying to cover up. Cover-ups usually come back to haunt you. *Don't make globally negative assessments about your character or ability based on one mistake, e.g. "I'm such an idiot! I'll never be any good at this." Give yourself credit for past victories and accomplishments. *Lower your emotional temperature and use positive self-talk when dealing with criticism, such as "I'm OK, I may have made a mistake, but learning from this error will increase my professionalism." |
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Different Drums &
Different Drummers
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If I do not want what you want, please try not to tell
me that my want is wrong.
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Or if I believe other than you, at least pause before
you correct my point of view.
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Or if my emotion is less than yours, or more, given the
same circumstances, try not to ask me to feel more strongly or weakly.
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Or yet if I act, or fail to act, in the manner of your
design for action, let me be.
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I do not, for the moment at least, ask you to
understand me. That will come only when you are willing to give up
changing me into a copy of you.
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To put up with me is the first step to understanding me
and in understanding me, you might come to understand my differences
from you and far from seeking to change me, preserve and even nurture
those differences.
Extract from:
Please Understand Me by David Keirsey & Marilyn Bates |
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Overcoming Barriers to Learning
- Encourage and value an open and reflective approach. Error and
uncertainty need to be seen as a normal feature of complex and
changing environments. Avoid a blame culture, where employees become
fearful of being seen to make mistakes. Learning is difficult in an
environment where mistakes are seen as an occaision for blame rather
than reflection and improved understanding.
- Encourage the use of multiple viewpoints. Many issues faced by
organizations in complex, turbulent environments are
multidimensional and unclear. Often, part of the difficulty is
defining the nature of the problem. Probing the different dimensions
of the problem and allowing constructive conflict and debate between
proponents of different perspectives facilitates double-loop learning.
- Do not impose overly specific goals, objectives and targets.
Tight, pre-determined goals and objectives
tend to provide a framework for single-loop learning but can
discourage double-loop learning.
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| IF |
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If a child lives with
criticism,
He learns to condemn.
If a child lives with hostility,
He learns to fight.
If a child lives with ridicule,
He learns to be shy.
If a child lives with shame,
He learns to be guilty.
If a child lives with tolerance,
He learns to be patient.
If a child lives with encouragement,
He learns to be confident.
If a child lives with praise,
He learns to appreciate.
If a child lives with fairness,
He learns justice.
If a child lives with security,
He learns to have faith.
If a child lives with approval,
He learns to like himself.
If a child lives with acceptance and friendship,
He learns to find love in the world.
By Dorothy L. Nolte. |
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