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CRM
Daily Alert
Subscribe at: www.crmdaily.com
Excellent
daily digest of CRM news from around the world. Supported by an
impressive news website arranged by key subject headings including
fulfilment, customer loyalty, call centres, knowledge management
and "big deals".
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CRM South-east (Georgia, USA)
Subscribe at:
http://www.crmse.org/subscribe.html
A member-driven organization following
the trends, techniques, technologies & processes that help companies
build and sustain long-term client and partner relationships. |
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CRM
Forum newsletters
Subscribe at: www.crm-forum.com/
An
excellent source of news, features, powerpoint presentations and
white papers. Great place to check out CRM jobs and careers. Also
chance to read/post to a CRM bulletin board.
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Digitrends:
"your daily update of interactive marketing news"
Subscribe at: www.digitrends.net
Daily
update of news stories relating to all aspects of interactive marketing.
Content in sample issue included: iTV, direct marketing, and banner
ads
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DM
News Daily
Subscribe at: www.dmnews.com
Subscribe:
Daily
update of direct marketing news (US driven)
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ECCS
newsletter
Subscribe (requires free registration) at: www.eccs.uk.com
Content
rich newsletter of the European Centre for Customer Strategies.
Sample newsletter included CRM in financial services, call centres,
knowledge management. Regular sections: 1. News analysis. 2.Industry
News. 3. New Products. 4. European Vendors Directory 5. CRM People
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Ecommerce
Times Weekly Newsletter
http://newsletters.newsfactor.com/ |
| Summary
(with links) to the week's top news stories. See also the supporting
website www.ecommercetimes.com. |
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ICONOCAST
Subscribe at: www.iconocast.com/
Consistently
interesting weekly newsletter containing provocative internet marketing
ideas and issues
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IMARKETING
NEWS DAILY
Subscribe at: www.imarketing
news.com
Daily
update of interactive marketing news stories. Sample issue included
e-marketing in travel, baby business online, report from internet
advertising conference
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Inside 1-1
Subscribe at: http://www.1to1.com
Weekly newsletter from the Peppers and Rogers Group. Very good
CRM contentfrom the gurus of 1-1. Sample issue had good case studies
and a story on CRM metrics.
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NUA
Internet Surveys
Associated website: www.nua.ie/surveys/
Subscribe:
Occasional
update of summaries of internet, e-commerce etc reports. Excellent
way to keep up with the basic facts and figures of internet business
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This
Web Day: a daily digest about the world online
Subscribe at: www.thiswebday.com
Sample
issue included news stories on Napster, online wine business, internet
privacy, digital living rooms.
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Uk-netmarketing
digest
Subscribe at: www.chinwag.com
Excellent
discussion list for those involved in marketing via the internet.
Mainly uk members and a good flow of traffic and information. Sample
digest included discussion of vial marketing, media training and
the inadequacies of a cable company's internet connection services.
Also
has a good set of UK net-marketing links at
http://www.chinwag.com/uk-netmarketing/links.shtml
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ZDNET:
Interactive week
http://www.zdnet.com/intweek/
Impressive
regular review of interactive news, though heavily North American
biased. In addition to news and features provides the Interactive
500 ranking for top interactive companies. Choose from a number
of interactive marketing newsletters.
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The Customer Marketing Institute
http://www.customermarketing.com
Some interesting slides on CRM:
http://www.ranjaygulati.com/art/present/present-crm1.pdf
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